Your Passionate Business Cheerleader, Creating Successful Leaders One Entrepreneur at a Time.

Operational Management – Do You Know Everything?



As we have come to learn, one individual cannot be the on sight expert in everything required to run their business.  As the enterprise grows from micro business (less than five employees) to large the entrepreneur has to grapple with issues about leadership, motivation, competitive benefits and pay scales. They are also dealing with financial decisions, capital projects, branding and customer service. It means the business owner/leader must seek outside help or hire it into their organization on multiple levels.

This is especially true when matters are related to Human Resources.  Who among us really knows how to establish a profit sharing program for instance, or providing competitive benefits programs complete with life insurance, dental and disability?  As an entrepreneur this takes serious planning and research.  Do you even have key person life insurance to protect your business from a potential loss of a key player within your organization (you, maybe others)?

If you are starting to have growing pains surrounding personnel issues, starting at the bottom with vision, job descriptions, performance reviews, pay scale and benefits then maybe it’s time to engage a professional to help you.  Hiring a Certified Human Resources Professional (CHRP) can get you started.  Hiring outside counsel in this arena is no different than seeking advice from your banker, lawyer or accountant.  You need to attract solid advice from a highly specific field of expertise.  These are people that can come in, review your operations with you and then come back with a plan for you to follow.  It does not necessarily mean hiring a full-time in-house HR professional.  Yes there are consulting fees but they may in fact be less costly hiring that full-time person.  Think of it as the prerequisite in hiring full-time.

Having a professional in the wings at your beck and call can give you piece of mind on matters that until now have been foreign to you.  The benefits are; you can stay competitive by attracting talent to your organization with the offering of benefits which eventually could include profit sharing productivity.  Being competitive means you can hire the best and be ahead of your competition.  Of course if you are not expanding or planning sales growth or just plain not planning to stay ahead of the curve you can always just go with what you know (status quo).  The question is do you want to be left sitting at the curb in your market place?

Image courtesy of digitalart at FreeDigitalPhotos.net

What is Normal?



    The bumper sticker read “I worry about the normal people” and it got me to thinking about different interpretations of normal and how we are ‘tested’ to this short controversial word everyday in our personal and business interactions.

We observe in science a natural order so we tend to attribute normal with events like the sun rising in the East and setting in the West.  This is a regular pattern that is best described as…well normal.  We expect this to happen.  Therefore expectations are linked to normalcy of behavior and even repetition.  We are wired by nature to accept normal as OK.  This is a contributing factor to why we do not immediately embrace change because it affects our internal definition of what is supposed to be usual.  When patterns and routines change normal cannot return until the new routines are accepted.

Describing someone as normal can mean he or she conforms to standards established by a group…laws and rules for example.  The standard will embody values and directives that the group follows to preserve safety, stability and harmony.

In elementary school I remember the teacher’s comments on my report card.  “Normal for his age but could do better.”  I learned that normal was not so good; I had to work harder and smarter to meet my parent’s and teacher’s expectations.  I learned we are always in a state of being judged. The answer to what is normal lies in our individual ability to forge standards and a road map for ourselves that allows us to create our own unique identity.

In a business management position you differentiate your product and service from your competitors.  As human beings we compete  not necessarily to brag about our success over others but to embody our strengths and weaknesses in delivering our unique identity.  This is a good thing because we all can’t be the best at everything.  Put another way it’s OK that your best friend can sing and act and you can’t.  You will make a contribution to life based on what you discover you are good at.  Be proud of your friends for their achievements and they will support you in your endeavors.  Follow your dreams but be practical in what you reach for.

The question is do you seek the flow of the status quo or do you seek new solutions beyond what others are doing?  It is OK to be contrarian but not based on radical or unsupported opinion.  Facts and actions must back you up if you want to exceed your own definition of normal.

Normal for me is doing what I do best; helping others be their best.  Moms & dads and business leaders strive to do this every day.  What is your normal?

Image courtesy of Stuart Miles at FreeDigitalPhotos.net

 

You Can’t Become What You Aren’t Grateful For!



  What are the basic rules of parenthood?  Provide food to sustain your family is rule 1).  Rule 2) is providing shelter. Rule 3) is maintaining you’re family’s health.  Rule 4) is providing education so that your children can compete in the real world. Rule 5) is teaching your children humane values they can take away and teach their own children…your legacy.

In contrast what are the rules in the business world?

Rule 1) Feed your work family – make a profit to sustain wages and employment including your own.

Rule 2) Leverage your resources to provide a stable and safe work environment and invest in innovation and new technology.

Rule 3) Encourage ideas and efficiencies from workers help them engage as part of the business’s success story.  This breeds motivation and improves attitude – the health of your workers.

Rule 4) Educate and offer training programs to your staff so they become better at what they do and increase your company’s competitiveness.

Rule 5) involve your business somehow in your community.  Teach the legacy value of giving back to those who support your business.  Become known as not just a profit seeking missile.

As young children we took our parents and the gifts they provided for granted.  Being grateful for what led us to where we are today will help clear our paths to greatness.

Image courtesy of Stuart Miles at FreeDigitalPhotos.net